Business Technology
Nigeria’s Smartphone Market Is Growing: What KPMG’s Latest Data Means for Consumers and Businesses
5 min read
Share on
Nigeria’s smartphone market is entering a new phase.
According to KPMG’s latest Nigeria Smartphone Study, smartphone ownership in Nigeria increased from 64% in 2023 to 75% in 2025 - an 11-percentage-point increase in just two years.
The study, conducted across 13,251 respondents in 12 major Nigerian cities, provides a useful snapshot of how smartphones are changing the way Nigerians communicate, work, transact, learn and access digital services. KPMG
But the bigger story is not simply that more Nigerians own smartphones.
It is that Nigeria is becoming increasingly dependent on connected devices.
From communication tool to digital infrastructure
For many Nigerians, the smartphone is no longer simply a device for calls and messaging.
It is a bank branch, marketplace, classroom, office, entertainment centre, navigation tool and business terminal-all in one.
KPMG notes that the growth of smartphone adoption has accelerated the use of mobile applications across financial services, telecommunications, commerce, entertainment, education and transportation. KPMG
The scale of this digital activity is significant.
Data cited by KPMG from the Nigerian Communications Commission (NCC) shows that Nigeria had 157 million internet subscribers as of May 2026, while data consumption exceeded 1.5 million terabytes. KPMG
That means more people are not only getting connected-they are spending more of their everyday lives online.
Smartphone ownership is changing the Nigerian economy
The implications go beyond consumer technology.
As smartphones become more widespread, businesses increasingly depend on mobile technology to communicate with customers, receive payments, manage operations and deliver services.
For entrepreneurs and SMEs, a smartphone can be the primary business device.
A damaged phone can mean missed customer enquiries.
A faulty laptop can interrupt operations.
A broken POS device can affect transactions.
A compromised device can expose sensitive business information.
In other words, device reliability is increasingly becoming part of business continuity.
This creates a growing need not just for devices, but for reliable infrastructure around those devices—including maintenance, repair, security and after-sales support.
The repair market becomes more important
More smartphones in circulation inevitably mean more devices that will eventually require:
- Screen replacement
- Battery replacement
- Charging-port repairs
- Software troubleshooting
- Water-damage assessment
- Component replacement
- Data recovery
- General diagnostics
Yet Nigeria's repair market remains highly fragmented.
Consumers often have to rely on informal referrals, individual technicians or physical visits to repair shops without knowing beforehand how much a repair will cost, how long it will take or whether the technician can be trusted.
As smartphone ownership grows, this model becomes increasingly difficult to scale.
This is where digital repair platforms can make a difference.
Platforms such as Fikxbase are part of an emerging model that brings technology into the repair process.
Instead of treating device repair as simply a transaction between a customer and a technician, a digital repair platform can help organise the entire experience—from requesting a repair and receiving an estimate to logistics, tracking, payment and after-repair support.
This matters because the future of device repair is unlikely to be determined only by who can fix a device.
It will increasingly be determined by who can deliver a better repair experience.
Android continues to dominate
KPMG's study also highlights the importance of affordability in Nigeria's smartphone market.
Android remains the dominant smartphone operating system, accounting for 88% of smartphones in the study, while iOS accounted for 13%. Punch Newspapers
The market is also heavily influenced by affordable devices, with Tecno, Infinix and Itel among the leading brands in the study. Punch Newspapers
This has an important implication.
Nigeria's smartphone opportunity is not limited to premium devices.
The country's largest opportunity exists across a broad ecosystem of affordable smartphones and connected devices used by consumers, students, entrepreneurs and businesses.
That creates a large and diverse addressable market for device maintenance and repair.
Growth does not mean everyone is equally connected
There is another side to the story.
KPMG reports that more than one-third of mobile subscribers were still on 2G as of May 2026. The report identifies infrastructure limitations, affordability, digital literacy and cybersecurity concerns as continuing barriers to deeper digital participation. KPMG
So while smartphone ownership is rising, Nigeria's digital transformation is far from complete.
The next phase will be about more than getting people online.
It will be about making digital access reliable, affordable, secure and sustainable.
What this means for businesses
For technology companies, investors and entrepreneurs, the growth of Nigeria's smartphone market creates opportunities across the entire ecosystem.
There is an opportunity in:
Devices → Connectivity → Applications → Payments → Security → Maintenance → Repair → Logistics
Each layer becomes more important as smartphone dependence increases.
For businesses, this means technology strategy should increasingly consider what happens after the device is purchased.
How quickly can it be repaired?
Where can employees get reliable technical support?
Can customers track a repair?
How is sensitive information protected?
What happens when a critical business device suddenly stops working?
These questions will become increasingly important as Nigeria becomes more digitally dependent.
The next opportunity is the infrastructure around the smartphone
KPMG's latest findings demonstrate that Nigeria's smartphone ecosystem is expanding rapidly.
But a growing smartphone market creates a secondary market around it.
More devices mean more applications.
More applications mean more digital activity.
More digital activity means greater dependence on devices.
And greater dependence creates greater demand for repair, maintenance, security and technical support.
That is why the future of Nigeria's smartphone economy will not only be about selling more devices.
It will also be about building the infrastructure that keeps those devices working.
Fikxbase is building within this opportunity by creating a more structured digital experience for device repair and maintenance, while Techbase continues to provide technology solutions and digital infrastructure for businesses and organisations.
Nigeria's smartphone story is therefore not just a story about how many people own smartphones.
It is a story about how much of everyday Nigerian life now depends on them.